Corporate Social Responsibility (CSR) Statement

Our Commitment

We are committed to operating responsibly, ethically, and sustainably. Our approach to Corporate Social Responsibility (CSR) reflects our values and our purpose: to create positive social impact while minimising harm to people, communities, and the environment.

People and Inclusion

We place people at the heart of everything we do. We are committed to: - Treating employees, volunteers, service users, and partners with dignity and respect - Promoting equality, diversity, inclusion, and accessibility in all areas of our work - Making reasonable adjustments for disabled and neurodivergent individuals - Supporting mental health, wellbeing, and safe working environments - Investing in training, development, and supportive supervision

Our services and activities are designed to be person-centred, trauma-informed, and inclusive, and we actively seek feedback to improve what we do.

Communities and Social Value

We aim to make a positive contribution to the communities we work in by: - Building strong partnerships with local organisations, charities, and services - Supporting inclusive employment, volunteering, and learning opportunities where possible - Engaging with people with lived experience to shape and improve our work - Prioritising local suppliers and social enterprises where appropriate

Social Value

We are committed to creating measurable social value through our work. This includes: - Improving outcomes for individuals and families through inclusive, person-centred services - Reducing inequality by supporting people who face barriers due to disability, neurodiversity, health, or social disadvantage - Creating opportunities for learning, skills development, volunteering, and inclusive employment - Working collaboratively with partners to strengthen local systems of support - Measuring impact and using learning to continuously improve our contribution to society

Environmental Responsibility

We recognise our responsibility to reduce our environmental impact and are committed to: - Using energy, water, and resources efficiently - Reducing waste and increasing recycling - Choosing sustainable and ethical suppliers where possible - Encouraging environmentally responsible travel and working practices

Ethical Governance

We uphold high standards of governance and accountability by: 

- Acting lawfully, ethically, and transparently 

- Maintaining strong safeguarding, data protection, and confidentiality practices 

- Managing risk responsibly and addressing concerns promptly 

- Ensuring fair and responsible procurement and financial practices

Review and Accountability

Our CSR commitments are embedded across our organisation and are reviewed regularly by senior management and our Board/Trustees to ensure continuous improvement and meaningful impact.